In the study, participants cited a number of reasons for not yet reaching their digital mortgage goals, with about 44.1% blaming current internal technology limitations.
Industry professionals helped define the digital mortgage experience at the National Mortgage News Digital Mortgage Conference last week in San Francisco.
In a live survey conducted during the conference by NMN and Mortgage Cadence, the majority of respondents defined a digital mortgage as a fully end-to-end electronic process, which includes the borrower experience, internal processes and electronic closings.
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